There are two types of timezones in Interana:
- The data timezone: all data is stored using the Universal Time Zone (UTC)
- The query timezone: this is the time zone of your Interana instance. The default query time zone is Pacific Standard Time (PST), but this can be configured to any timezone that you want to use.
Changing the query timezone simply shifts the events as they are displayed in Interana, but doesn't change their original timestamps.
How does the timezone affect relative time queries?
Relative time queries will be relative to the configured timezone. For example, "yesterday until today" will align to 12:00 AM XXX depending on the configured timezone. Queries using "1 day ago until now" will be exactly 24 hours previous. See Time query syntax for more information.
How can I check which timezone I'm querying in?
Your timezone is displayed in the Explorer and in the New Cohort dialog next to the time fields.
What happens if I'm in San Francisco and I share a query with my coworker in New York?
You will both see the query in the query timezone (think of this as "HQ Time"). Both users see exactly the same data and timezone.
What do I do about daylight savings?
If you are running your own Interana cluster, you can use the admin command-line interface to update the query timezone to account for daylight savings time. You must do this twice a year. See Change the query timezone for more information.
For Managed Service customers: our customer support team handles this for you. But feel free to contact us if you have any questions or concerns.